You can cancel, pause, or renew your subscription at any time through your secure guardian portal. Here's how it works depending on your plan:
Monthly plans: Cancel anytime. Your cancellation stops all future renewals, so you won't be charged again. Because each letter is written, printed, and mailed just for your girl, once a renewal has processed that payment is non-refundable — but you'll still receive the letter you paid for.
6-Month & Yearly plans: Cancel anytime. Once your first letter has gone out, your prepaid plan is non-refundable — but the choice of what happens next is yours:
Keep the letters coming: Sit back and enjoy the rest of the letters you've already paid for, mailed on schedule through the end of your plan.
Stop completely: Prefer to wrap things up now? Just let us know and we'll stop sending — no further letters, no further charges.
Either way, you won't be billed again unless you choose to renew.
We keep it simple: cancel, pause, or renew whenever you need to, right from your guardian portal — no hoops and no guilt.